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Skillbum · Help & information
Delete your Skillbum account
Request deletion of your account and associated personal data. No sign-in or app installation is required.
Updated 10 October 2026
Send a deletion request
- Email support@skillbum.com with the subject Delete my Skillbum account.
- If possible, send it from the address associated with your account. Tell us that you want your Skillbum account and associated data deleted.
- We will verify the request, explain any information we need and confirm when it has been handled.
Open an email deletion request →
If no email app opens, copy the email address above into your usual email service. Do not include passwords or sign-in codes.
What deletion covers
Your request covers your authentication account, profile, account-linked course enrollments, progress, challenge attempts, saved reels, comments and associated personal learning records. It also covers unnecessary attributable copies used for support or analysis.
Deleting an account removes access to its saved progress. Uninstalling the app alone does not delete server-held account information.
Verification, timing and exceptions
Requests are handled manually during early testing. We may need to verify account ownership before acting. If you cannot access the account email, explain this in your request so we can discuss another verification method.
We will explain the expected completion time and any required follow-up. Records needed for a legal obligation, security investigation or unresolved dispute may be retained for that limited purpose. We will explain any applicable exception and retention period or criteria.
Deletion from active systems and expiry from provider logs or backups may happen at different times. We will explain the handling that applies to your request; this page does not promise immediate removal from every backup.
Other data requests
You can also request a copy or correction of your information, or ask about deleting particular data without closing your account. Contact support@skillbum.com and describe your request.
Read our privacy policy for more about your information and rights, or visit support for account help.